Order & Shipping Info
~~~~~~~~~~~~~~~~~~~~~~~~
Home Page |
Ordering Info
| Shipping Info | Return Info
| FAQ | Privacy Policy
Contact Us | About Us |
Customer Comments |
Cake Topper Categories
Your order is shipped within 2 days after it is placed. See the shipping schedule below.
We ship via United States
Postal Service Priority Mail. Most orders are received within 2-3 days
after shipping.
All orders ship PRIORITY MAIL $8.95, no matter how many items are ordered.
You may add "signature confirmation" to your package for an additional $2.50.
Someone must be home to sign for the package.
WE ONLY SHIP TO THE FOLLOWING
LOCATIONS:
50 US STATES, US TERRITORIES and APO/FPO type
MILITARY ADDRESSES.
To place an order online or by phone or mail, click here.
OFFICE HOURS: 10:00 a.m. - 5:00
p.m. Central Time, Monday - Saturday
Phone:
(903)-223-9143
Our time zone is CENTRAL TIME.
TIME ZONE REFERENCE: When it is ... 1:00 PM Pacific Time, it is 2:00 PM Mountain Time, 3:00 PM Central Time, and 4:00 PM Eastern Time
Our Shipping
Schedule - we ship Monday thru Friday excluding the holidays listed below
Add an extra
processing day if you request a hair color other than that shown on the topper
on our web site.
For example, if you place an order on Tuesday
after 5pm central time and require hair color different than that shown,
the
order
ships Friday instead of Thursday.
|
If you place
an order ... Monday before 5 pm central time Monday after 5 pm central time Tuesday before 5 pm central time Tuesday after 5 pm central time Wednesday before 5 pm central time Wednesday after 5 pm central time Thursday before 5 pm central time Thursday after 5 pm central time Friday Saturday Sunday
|
It will ship
on or before* ... Wednesday Thursday Thursday Friday Friday Monday Monday Tuesday Tuesday Wednesday Wednesday *Your order may ship sooner than this schedule. |
Item Availability
Items are IN STOCK unless
indicated. If we are out of an item, you
will see "Temporarily Out of Stock" by the item. We continually update our web site,
but there may be a circumstance where multiple orders for the same item are placed at or
near the same time. In the instance that an item is out of stock and the web site
does not reflect it as such, we will notify you immediately so you may make alternate
arrangements. Orders are filled on a first come, first served basis.
Normal business days are Monday - Friday (excluding holidays). See below for our holiday schedule.
Our hours of operations are Monday thru Saturday, 10:00am - 5:-00pm Central time excluding the holidays listed below.
*Orders ship Monday through Friday excluding the following days:
*Saturdays and Sundays are not regular shipping days. Our office is closed on Sundays.
Holiday Schedule - No shipments will go out on Saturday, Sunday, and these holidays. We answer emails and process orders every day of the year, but we will not be answering the phone during these times.
2012
(no one will be available to answer the phone
on these days and no orders will be shipped on these days, but you
may email us or place an Internet order 24 hours a day, 365 days a year)
New Year's Day – Monday, January 2
Birthday of Martin Luther King, Jr. – Monday, January 16
Washington's Birthday – Monday, February 20
Memorial Day – Monday, May 28
Independence Day – Wednesday, July 4
Labor Day – Monday, September 3
Columbus Day – Monday, October 8
Veterans Day – Monday, November 12
Thanksgiving Day – Thursday, November 22
Day after Thanksgiving – Friday, November 23
Year-end closing – Monday, December 24 thru Sunday, January 6, 2013
THE CHARGES BELOW ARE PER ORDER, NOT PER ITEM. YOU WILL BE CHARGED THE SHIPPING AND HANDLING FEE ONLY ONCE.
Your order is shipped within 2 days after it is placed. See the shipping schedule below.
We ship via United States
Postal Service Priority Mail. Most orders are received within 2-3 days
after shipping.
All orders ship PRIORITY MAIL $8.95, no matter how many items are ordered.
You may add "signature confirmation" to your package for an additional $2.50.
Someone must be home to sign for the package.
Shipping and Handling Charges:
$8.95 - US Priority
Mail - typically delivered within 2 - 3 business days. NO SPECIFIC
DELIVERY DATE GUARANTEED.
You may add signature confirmation to your order
for an additional $2.50.
Do not count the day you place an order as a full day. Count from the day your order is shipped. Do not count holidays.
If the item arrives damaged, we will ship another item via the original shipping method or refund the cost of the broken item at your request. If you request express shipping to replace an item, you must pay the difference between the original shipping cost and the express shipping cost. It is up to you to allow enough time for these contingencies.
Miscellaneous Shipping Information
The US Postal service does not deliver on Sundays or federal holidays.